"Excellent Customer Service"
I wrote in about an item from an order I was not pleased with and I received a response from Mabel almost immediately. Mabel, asked me a few questions about my item and asked for some pictures. I replied to that email and asked for a refund. Minutes later Mabel processed a full refund of the item and I was told I did not need to return it. That is excellent customer service. Easiest return I've ever had. Thanks Mabel. I will not hesitate to place an order with Squad Locker in the future.
Letitia.Ward
May 13, 2023
"Mykyta did a great job in helping me…"
Mykyta did a great job in helping me with my issue with our logo!
organicfish225
May 12, 2023
"I had a great experience with…Mireya and reordering my sweathsirt."
I had a great experience with SquadLocker. MIREYA was very helpful! SquadLocker replied to my email request very quickly. The sweatshirt I ordered had the personalization in the incorrect spot due to an error on my end. SquadLocker was so helpful when it came to reordering my sweatshirt. I will definitely order from SquadLocker again!
yellowswan518
May 12, 2023
"Great Site!!!!"
Customer service has been great getting the store set up. Configuring item selection is a breeze well set up site thanks!!!!!
"Julia was excellent"
Julia was excellent. She continued to email back and forth with me until my issue was resolved. Her response times and patience were outstanding. She embodies customer service. Had it not been for her I would be looking for another company to work with.
"Mabel"
Mabel, responded quickly to my inquiry. Could not have been a better experience. Thank you Mabel!!
"Customer service is excellent"
Our logos were adjusted to make our apparel look nice. Outstanding customer service!
brownladybug496
May 12, 2023
"Squadlocker assistant Julia was an…"
Squadlocker assistant Julia was an amazing help with getting a code and helping me with fundraising information. I’m so excited about our non profit getting some Merch!
FrancesOwens
May 12, 2023
"Jairo"
Jairo
Was excellent. not good at on-line shopping he helped me work through my return coupon
"Hoodie"
Myreya was quick to get back to me regarding my hoodie and and resolved my issue in a timely manner. Thank you
JosephineBailey
May 11, 2023
"Edson was very communicative and quick…"
Edson was very communicative and quick with responses. It was very easy to get the changes that we requested. Thank you for a great experience!
DianneDouglas
May 11, 2023
"Julia in Customer Service is AMAZING!"
I needed help to be the admin person for our organization on this site. Julia walked me through what was required and even followed up with me when she did not hear from me within a few days. Once the previous admin approved the transfer and I created my account Julia updated my access so that I had access to update my store. She went above and beyond the call!
Leo.Mitchelle
May 11, 2023
"Jairo was PROMPT courteous and"
Jairo was PROMPT courteous and
I could tell he CARED!!
I was beyond stressed and he took
Care of me without any hesitation!
He made me feel appreciated!
So THANK YOU Jairo!!
MadisonCunningham
May 11, 2023
"Jario was able to resolve my issue…"
Jario was able to resolve my issue during the first email request.
Willie.Daniels
May 10, 2023
"Mireya responded very quickly to my…"
Mireya responded very quickly to my inquiry. We moved since placing our order and were worried that it would be shipped to the old location. She took care of the change very quickly and assured us we would receive our order.